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Order Processing

All orders will be processed within 2 business days after full payment is received. Tracking number will be updated as soon as it's available. If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.






(FREE for orders over $200)


Flat Fee



Ships From

Nearest Warehouse

Nearest Warehouse 

Delivery Time

3-7 business days for US

7-10 business days for AU, CA, DE, UK, ES, IT

15-30 business days for the rest countries (Shipping fees might includes in some countries)

2-4 business days for US

4-6 business days for AU, CA, DE, UK, ES, IT


How Do I Change the Shipping Address or Cancel My Order?

Contact immediately if you need to change the shipping address or cancel your order. Please be advised that some orders are shipped very soon after placement and it will not always be possible to make changes to the shipping address and/or cancel the order. Please kindly confirm your address and information before placing the order.


How Do I Know My Package Has Shipped And Is On Its Way? 

When your order is placed, you will receive an automatic confirmation email. Your order will process, and when it's ready to leave our Distribution Center you will receive a second email with tracking information for your shipment. If you require any further information, feel free to contact


Taxes, Customs, & Duties  

If the package is checked by your country's customs office when the item arrives in your country, most websites are declaring that you are responsible for import duties, tariffs, and taxes. However, Redragonshop will be happy to go fifty-fifty with customers. Quality customer service is our highest value and we try our best to reduce our customer’s loss

Please email to request for the customs invoice.